Privacy Policy

Introduction

Welcome to Chase Designs Ltd. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website and purchase personalised gifts. By using our website, you agree to the terms of this Privacy Policy.

Information We Collect

Personal Information

When you visit our website, register an account, make a purchase, or contact us, we may collect the following personal information:

• Name
• Email address
• Shipping and billing address
• Phone number
• Payment information
• Personalisation details for gifts (e.g., names, photos, logo, messages)

Non-Personal Information

We may also collect non-personal information about your visit to our website, such as:

• Browser type and version
• Operating system
• IP address
• Referring website
• Pages visited on our site
• Time and date of visit
• Search queries

How We Use Your Information

Personal Information

We use your personal information to:

• Process and fulfil your orders
• Provide customer support
• Send order confirmations and updates
• Personalise your gifts as requested
• Improve our products and services
• Send marketing communications (you can opt out at any time)

Non-Personal Information

We use non-personal information to:

• Analyse website traffic and usage
• Improve website functionality and user experience
• Monitor and prevent fraudulent activities

How We Protect Your Information

We implement a variety of security measures to ensure the safety of your personal information. These measures include:

• Encryption of sensitive data
• Secure servers and networks
• Regular security audits
• Access controls to personal information

Despite our efforts, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

• To trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential
• To comply with legal requirements, such as a law, regulation, court order, or subpoena
• To enforce our site policies or protect our rights, property, or safety, or that of others
•  

Cookies

We use cookies to enhance your experience on our website. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. If you disable cookies, some features of our website may not function properly.

Third-Party Links

Our website may contain links to third-party websites. These sites have their own privacy policies, and we are not responsible for their content or activities. We encourage you to review the privacy policies of these third-party sites.

Your Consent

By using our website, you consent to our Privacy Policy.

Changes to Our Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions about this Privacy Policy or our practices, please contact us at:

Chase Designs Ltd

chase-designs.co.uk

+44 7412296335

This Privacy Policy is effective as of 20/06/2024.