Name of company

Chase Designs Ltd

Registered office

227 Cannock Road

Cannock, Staffordshire

WS11 5DD

Contact details

chase-designs.co.uk

+44 7412 296335

Business ID no.

Please enter your business ID no.

Disclaimer

Please note that all sales of personalised or customised goods are final. Due to the bespoke nature of these products, we cannot offer refunds or exchanges unless the item is found to be faulty or defective. If your product arrives damaged or with a manufacturing fault, please contact us within 14 days to arrange for a replacement or refund. This policy complies with consumer rights regulations, which do not entitle customers to refunds on personalised items for reasons such as incorrect choices, change of mind, or spelling errors provided during the order process.

Customer Responsibility for Copyright on Submitted Designs

By submitting any design, artwork, or content to us for customisation or production, you confirm that you own the necessary rights or have obtained proper authorisation to use the design. It is the sole responsibility of the customer to ensure that the submitted content does not infringe on any copyrights, trademarks, or intellectual property rights. We do not verify the legality of submitted designs and cannot be held liable for any legal issues or claims arising from unauthorised use of protected materials. Any legal consequences resulting from copyright violations will be the customer's responsibility.